639 Block Xyz Reviews | block.xyz @ PissedConsumer

Gloria H Zjq

I was informed I have shares in Co

Oct 03, 2023

I need to talk to someone about the shares I acquired in Block Inc. A simple conversation would help me understand what's going on. And I can't or don't have a $1 to give thru a credit or debit card. This has been a difficult time and I need some answers if possible. My name is Gloria Harrison and my email is gloriah3282@***.com

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Preferred solution: Full refund

James K Txn

James K Txn |

The reason that I read it as I did is because there's not much to go on yet as far as results or resolve, I mean I had $125 paid to be buy someone with a credit card apparently that money went to a ba

Jun 29, 2023

1.0

Block Xyz - The reason that I read it as I did is because there's not much to go on yet as far as results or resolve, I mean I had $125 paid to be buy someone with a credit card apparently that money went to a ba

A payment made to me was deposited in another bank account that was linked to me that I did not link

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Loss:

$125

Preferred solution: I would like to get the money that was paid to me by a credit card for services rendered to a customer reclaimed to my account so I can possess it and use it like I intended to

User's recommendation: I don't have a really a recommendation other than possibly do what I've done is try to contact square because the invoices I love them the way it works it's very good it's very helpful but that doesn't do me a lot of good when my money is going to another bank account

James K Txn

James K Txn |

0 because a bank was linked to my account that I did not link and payments were sent to that bank and now it appears I'm not going to get my money back

Jul 03, 2023

Block Xyz - 0 because a bank was linked to my account that I did not link and payments were sent to that bank and now it appears I'm not going to get my money back

A payment made to me was deposited in another bank account that was linked to me that I did not link had my payment sent to a bank that I didn't link now it looks like I'm not getting it back it seem to squares doing nothing.

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Loss:

$125

Pros:

Dhjjh

Cons:

Bbyui

User's recommendation: Perhaps use another invoice company

Amanda T Rxp

Missing $$

May 26, 2023

1.0

Got square for my business .. not only did the put a hold on my funds but they deactivated my account within 2 days of me getting it going...hold was for 90 days . It's long past 90days. Still no funds in any of my accounts. I'm talking about over 7,432. I have called them just to get a recording that plays the same thing over and over ... I have emailed them 3x a day to get no response about this situation.. I have REPORTED them to BBB. Along with further actions ... DO NOT GET SQUARE

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Loss:

Preferred solution: Contact by square and my funds

User's recommendation: DO NOT GET SQUARE

Steven S Adm

Steven S Adm |

Doesn't know where funds are

Jun 23, 2023

1.0

Block Xyz - Doesn't know where funds are

I made the seal using my square card reader and the funds were actually placed in my account from the customers account which I have verified multiple times with the customer yet the funds did not get transferred to my bank account and disappeared from my square account now I don't know where the funds are even though my customer received what they purchased and everything it's like my money is just gone now and nobody will answer your phone or give me any type of reason or any type of answers concerning where my money is so now I am out of that product and no one would tell me where my money is it's like they just took my money and this has been very detrimental to my business.

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Loss:

$240

Preferred solution: Full refund

User's recommendation: I am very disappointed and unsatisfied and the square services and how they treat their customers this no customer service or anything where a person can talk to an actual real person and it's like all of my inquiries have been ignored.

Nelli Dne

A customer is trying to get back their money on a job we complete.

Jun 28, 2023

A customer is trying to get refunded on a job completed it's for $335. I have submit it all the text messages, documents and address a pond above location that we did a job for. He stated that his wife disputed the transactions but I was like how .

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Loss:

$370

Preferred solution: I do not want to pay for something that we already did on the completion of the job. I don’t know why he’s trying to get a refund back. The job was done professionally with no issues.

David L Mco

Square deactivated my account for no reason and stole my money it's been well over 90 days and I still haven't received my remaining balance

Jun 24, 2023

1.0

Block Xyz - Square deactivated my account for no reason and stole my money it's been well over 90 days and I still haven't received my remaining balance

square should be blacklisted as a business. they stole my money. they said I would have it on June 14th it's now June 23rd The date day that I'm writing this review is the 23rd and they promised me the money on June 14th here's how the email states word for word that they sent to confirm when they were going to send me my money. Hello David, We recently reviewed your account and found activity that our platform is unable to support. Because of this,* we are sorry to inform you that your Square account is now deactivated.* What does this mean? You still have access to view your Square Dashboard, but you will not be able to process new transactions using Square. Any funds currently in your account balance will be held for a period of 90 days, and are due to be released to you within two business days after June 14, 2023. Please note that the release date and amount available for release are subject to change based on any additional activity, including chargebacks or bank returns that occur. If there are any chargebacks, they will be covered using the funds held in your Square account. If the held funds are not sufficient, your linked bank account may also be debited. If you have a payment that hasnt yet been deposited, please see our support article on issuing credit card refunds to your customer and accepting an alternative payment method. Customers who paid via bank transfer must initiate a return directly with their bank. Thank you for choosing Square. We understand that this decision may cause changes in how you run your business and did not make it lightly. For more information about our policies, please review the Square Payment Terms. We appreciate you considering Square for your processing needs. Sincerely, Square Account Services 2023 SQUARE, INC. {{Redacted}}

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Loss:

$379

Preferred solution: Full refund

User's recommendation: do not do not I repeat use this company for your credit card sales they will steal your money.

Domingo M Elm

Cuenta deshabilitada

Jun 19, 2023

La cuenta me dice que esta desaactivismoada quiero ahorado lo que esta con la cuenta no me permanenteite asrtar pago

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Preferred solution: Activar mi cuenta

Wesley F Fel |

Square has stolen 2000.00 from my business

Mar 27, 2023

Square received my customers payment 1 month ago. They still have not put my payment in my account and will not return it to the customer but they have taken there my out for there services that they never provided. When I did talk to someone they couldnt provide my no answers and still have not to this day going to have my customer cancel the payment and force a refund.

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Loss:

$2000

Preferred solution: Full refund

User's recommendation: I am switching to chase

David L Mco

Cuz they took my money and never gave it to me when they said they were going to and I'm highly pissed.

Jun 25, 2023

1.0

Block Xyz - Cuz they took my money and never gave it to me when they said they were going to and I'm highly pissed.

Over 90 days ago square deactivated my account for no reason and I had funds on my dashboard that were available to me well they sent me another email saying that they had to hold those funds for 90 days and on June 14th I would receive those funds in my bank account that I have linked to my square which they never deposited into my bank account it's now the 25th of June I'm highly pissed off I don't know what to do I'm just steadily right reviews bad reviews and I'm going to keep on doing it because that's as long as I don't have my money square should be blacklisted they should be they should not steal people's money because that's what they did to me they stole my money until I get it back and when I get it back then I'll fix the review but until then people do not sign up with this company

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User's recommendation: square is liars and thieves blacklist

Cris Fqr

Unable to sign in

Jul 10, 2023

1.6

Nothing. I've been waiting two day for someone to respond. The two step authentication is not working properly. I did not set it up and can not get customer support to respond

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Preferred solution: Customer support

User's recommendation: Check out other options

James K Txn

I rated this way because it was square responsibility

Jul 04, 2023

1.0

I'm calling customer service because square invoices deposited a payment that I was paid by a credit card from a customer into account that I did not link to my account

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Loss:

$125

Tmeka T

Square stole 16,420

Jun 27, 2023

1.0

After getting approved to use square with all documentation received. Literally after my company received over 16,000 Im transactions I get email my account is shut down. After waiting over 90 days I still cannot transfer my funds. No active account means I cant contact customer service. I have now put complaints to FTC, BBB, CONSUMER PROTECTION AGENCY and filing arbitration under the FINRA since square is public traded company. After reading the reviews this shows this is the norm for square to steal from Small businesses. Per square terms and conditions this is direct violation of the EFT act! I have also emailed Jack Dorsey. Run and fast. Open merchant account with your bank and leave companies like square and stripe alone. I have also contacted square trustee and indenture trustee! Release my 16,000 before I hit Square and Jack Dorsey for security fraud!

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Loss:

$16243

Preferred solution: Full refund

User's recommendation: Run

Anonymous

Guest-4757721 |

Vero Beach, Florida

My card was charged twice for the same transaction

Jul 04, 2023

No my problem hasnt been solved yet. My account is still in the negative right now. I dont understand why they dont have a customer service number, so people can contact them. This is very frustrating. Trying to get in contact with them. It should be a better way to have the problem resolved quickly.

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Reginald Z

Reginald Z |

Friendswood, Texas

App issues

Jun 26, 2023

1.7

I need to get into my account and I cant tried calling number but still cant get ahold of them.I dont know what else I can do

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User's recommendation: Clover

Josh S Wzm

Josh S Wzm |

Customer support

Dec 22, 2022

1.0

We have operated our business on Square for 3 years and in this time we have never had a fraudulent chargeback. The low quality of the customer support that square provides with offshore employees who do not speak English and do not understand complex transactions has ended our relationship with the company despite pretty high quality software and services. When you cannot escalate an issue to an English-speaking manager in the United States that is a deal breaker. We have never had a fraudulent chargeback before and we have never had such a bad experience working with a company that is based in the united states. We don't work with companies who don't provide support with their services after they charge us money for processing our credit card payments. We have ended our partnership with square after 3 years and will now be reworking our entire business around a new merchant account and stepping away from a company that basically embedded itself in our business but offered no support when the time came

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Loss:

$1200

Pros:

Good technology

Cons:

Very low quality support

Preferred solution: Financial compensation for my time

User's recommendation: Carefully consider whether or not you have us-based support associated with your merchant account. Square does not offer us-based support and as a result they are enabled to deal with complex transactions like the ones that we do regularly every month as a general contractor. I have concluded that square is useful for people who run cafes and restaurants or whatnot but nothing more

Contact Information

Website:

block.xyz

Mailing Address:

1455 Market Street

San Francisco, California 94103

United States

Phone:

(415) 375-3176

Contact Block Xyz Customer Service

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Block Xyz

Block Xyz Overview

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Top Block Xyz Reviews

"Percentage rate"

"Unable to sign in"

I was informed I have shares in Co

The reason that I read it as I did is because there's not much to go on yet as far as results or resolve, I mean I had $125 paid to be buy someone with a credit card apparently that money went to a ba

0 because a bank was linked to my account that I did not link and payments were sent to that bank and now it appears I'm not going to get my money back

Missing $$

Doesn't know where funds are

A customer is trying to get back their money on a job we complete.

Square deactivated my account for no reason and stole my money it's been well over 90 days and I still haven't received my remaining balance

Cuenta deshabilitada

Square has stolen 2000.00 from my business

Cuz they took my money and never gave it to me when they said they were going to and I'm highly pissed.

Unable to sign in

I rated this way because it was square responsibility

Square stole 16,420

My card was charged twice for the same transaction

App issues

Customer support

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