Rontairo M Oou

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Verified Reviewer
| map-marker Fort Worth, Texas

Reversal request refunds

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Refund my money back that was send to close account funds missing from my account from liberty university

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Diane G Yua

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CASH APP REFUSAL TO GIVE ME MY MONEY

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Block Xyz - CASH APP REFUSAL TO GIVE ME MY MONEY
Updated by user Aug 15, 2024

I'm not being told what they are doing ,or why it's taking so long..There is without a doubt enough proof to my identity,especially if they follow up on the ONLY TRANSACTION MADE FROM MY ACCOUNT..That alone basically shows its my 350.54..I dont like lies,and theyvdo nothing but delay,or stall..I WANT TO KNOWCWHERE MY MONEY IS..I WANT MY 350.54,OR ITCWILL BE ESCHEATED,AND THAT COULD TAKE FOREVER..There is no reason for all this stalling..It's my money,ITS been 4 years,they know it's mine,too..but for some UNKNOWN READON,THEY DONT WANT TO GIVE IT TO ME..Idont give a rats ass,about the lawsuit agathem,all I want is MY 350.54They should show they are honest,and rebuild a positive reputation, instead of putting me through all I've been through..IM A SENIOR CITIZEN, THAT MONEY CAME FTOM MY SSI,AND THEY ARE TAMPERING WITH MONEY THAT BELONGS TO A DISABLED, SENIOR CITIZEN....MAKE THEM GIVE ME MY MONEY,SO I CAN BE DONE WITH THIS NIGHTMARE!!!

Original review Aug 09, 2024
I received a letter from Square or Block Inc. saying I have $350.54 that is going into escheatment on 8/23/2024, and to contact Cash App in order to claim it.

My account was back in 2020; it's been 4 years. I reported my money as stolen because I couldn't find the cashtag. Since 2020, I gave up on getting it back. So I received this letter, and I called the Nevada State Treasury Department, and they told me Cash App or Block has to confirm I abandoned it.

I could've been found. I never moved. I don't have access to the phone after 4 years. I can't retrieve that email.

I have provided more than adequate proof of my identity.

I'm tired of the programmed agents that I've talked to and being told someone will reach out to me. All they do is give me a new case number.
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Loss:
$350
Cons:
  • Thieves

Preferred solution: Full refund

User's recommendation: Don't deal with Cash App at all they are dishonest and work from home

James K Txn

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The reason that I read it as I did is because there's not much to go on yet as far as results or resolve, I mean I had $125 paid to be buy someone with a credit card apparently that money went to a ba

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Block Xyz - The reason that I read it as I did is because there's not much to go on yet...
Block Xyz - The reason that I read it as I did is because there's not much to... - Image 2

A payment made to me was deposited in another bank account that was linked to me that I did not link

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Loss:
$125

Preferred solution: I would like to get the money that was paid to me by a credit card for services rendered to a customer reclaimed to my account so I can possess it and use it like I intended to

User's recommendation: I don't have a really a recommendation other than possibly do what I've done is try to contact square because the invoices I love them the way it works it's very good it's very helpful but that doesn't do me a lot of good when my money is going to another bank account

James K Txn

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0 because a bank was linked to my account that I did not link and payments were sent to that bank and now it appears I'm not going to get my money back

Block Xyz - 0 because a bank was linked to my account that I did not link and payments...
Block Xyz - 0 because a bank was linked to my account that I did not link and... - Image 2

A payment made to me was deposited in another bank account that was linked to me that I did not link had my payment sent to a bank that I didn't link now it looks like I'm not getting it back it seem to squares doing nothing.

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Loss:
$125
Pros:
  • Dhjjh
Cons:
  • Bbyui

User's recommendation: Perhaps use another invoice company

Amanda T Rxp

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Missing $$

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Block Xyz - Missing $$

Got square for my business .. not only did the put a hold on my funds but they deactivated my account within 2 days of me getting it going...hold was for 90 days .

It's long past 90days. Still no funds in any of my accounts. I'm talking about over 7,432. I have called them just to get a recording that plays the same thing over and over ...

I have emailed them 3x a day to get no response about this situation.. I have REPORTED them to BBB.

Along with further actions ... DO NOT GET SQUARE

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Loss:
$8

Preferred solution: Contact by square and my funds

User's recommendation: DO NOT GET SQUARE

Steven S Adm

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Doesn't know where funds are

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Block Xyz - Doesn't know where funds are

I made the seal using my square card reader and the funds were actually placed in my account from the customers account which I have verified multiple times with the customer yet the funds did not get transferred to my bank account and disappeared from my square account now I don't know where the funds are even though my customer received what they purchased and everything it's like my money is just gone now and nobody will answer your phone or give me any type of reason or any type of answers concerning where my money is so now I am out of that product and no one would tell me where my money is it's like they just took my money and this has been very detrimental to my business.

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Loss:
$240

Preferred solution: Full refund

User's recommendation: I am very disappointed and unsatisfied and the square services and how they treat their customers this no customer service or anything where a person can talk to an actual real person and it's like all of my inquiries have been ignored.

Nelli Dne

A customer is trying to get back their money on a job we complete.

Block Xyz - A customer is trying to get back their money on a job we complete.
Block Xyz - A customer is trying to get back their money on a job we complete. - Image 2
Block Xyz - A customer is trying to get back their money on a job we complete. - Image 3

A customer is trying to get refunded on a job completed it's for $335. I have submit it all the text messages, documents and address a pond above location that we did a job for. He stated that his wife disputed the transactions but I was like how .

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Loss:
$370

Preferred solution: I do not want to pay for something that we already did on the completion of the job. I don’t know why he’s trying to get a refund back. The job was done professionally with no issues.

Gloria H Zjq

I was informed I have shares in Co

I need to talk to someone about the shares I acquired in Block Inc. A simple conversation would help me understand what's going on.

And I can't or don't have a $1 to give thru a credit or debit card.

This has been a difficult time and I need some answers if possible. My name is Gloria Harrison and my email is gloriah3282@***.com

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Preferred solution: Full refund

David L Mco

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Verified Reviewer

Square deactivated my account for no reason and stole my money it's been well over 90 days and I still haven't received my remaining balance

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Block Xyz - Square deactivated my account for no reason and stole my money it's been well...
Block Xyz - Square deactivated my account for no reason and stole my money it's... - Image 2

square should be blacklisted as a business. they stole my money. they said I would have it on June 14th it's now June 23rd The date day that I'm writing this review is the 23rd and they promised me the money on June 14th here's how the email states word for word that they sent to confirm when they were going to send me my money.

Hello David,

We recently reviewed your account and found activity that our platform is unable to support. Because of this,* we are sorry to inform you that your Square account is now deactivated.*

What does this mean?

You still have access to view your Square Dashboard, but you will not be able to process new transactions using Square. Any funds currently in your account balance will be held for a period of 90 days, and are due to be released to you within two business days after June 14, 2023.

Please note that the release date and amount available for release are subject to change based on any additional activity, including chargebacks or bank returns that occur. If there are any chargebacks, they will be covered using the funds held in your Square account. If the held funds are not sufficient, your linked bank account may also be debited.

If you have a payment that hasnt yet been deposited, please see our support article on issuing credit card refunds to your customer and accepting an alternative payment method. Customers who paid via bank transfer must initiate a return directly with their bank.

Thank you for choosing Square. We understand that this decision may cause changes in how you run your business and did not make it lightly. For more information about our policies, please review the Square Payment Terms.

We appreciate you considering Square for your processing needs.

Sincerely, Square Account Services 2023 SQUARE, INC.

{{Redacted}}

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Loss:
$379

Preferred solution: Full refund

User's recommendation: do not do not I repeat use this company for your credit card sales they will steal your money.

Domingo M Elm

Cuenta deshabilitada

Block Xyz - Cuenta deshabilitada

La cuenta me dice que esta desaactivismoada quiero ahorado lo que esta con la cuenta no me permanenteite asrtar pago

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Preferred solution: Activar mi cuenta

Wesley F Fel

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Square has stolen 2000.00 from my business

Block Xyz - Square has stolen 2000.00 from my business
Block Xyz - Square has stolen 2000.00 from my business - Image 2
Block Xyz - Square has stolen 2000.00 from my business - Image 3

Square received my customers payment 1 month ago. They still have not put my payment in my account and will not return it to the customer but they have taken there my out for there services that they never provided. When I did talk to someone they couldnt provide my no answers and still have not to this day going to have my customer cancel the payment and force a refund.

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Loss:
$2000

Preferred solution: Full refund

User's recommendation: I am switching to chase

David L Mco

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Verified Reviewer

Cuz they took my money and never gave it to me when they said they were going to and I'm highly pissed.

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Block Xyz - Cuz they took my money and never gave it to me when they said they were going...

Over 90 days ago square deactivated my account for no reason and I had funds on my dashboard that were available to me well they sent me another email saying that they had to hold those funds for 90 days and on June 14th I would receive those funds in my bank account that I have linked to my square which they never deposited into my bank account it's now the 25th of June I'm highly pissed off I don't know what to do I'm just steadily right reviews bad reviews and I'm going to keep on doing it because that's as long as I don't have my money square should be blacklisted they should be they should not steal people's money because that's what they did to me they stole my money until I get it back and when I get it back then I'll fix the review but until then people do not sign up with this company

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User's recommendation: square is liars and thieves blacklist

Cris Fqr

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Unable to sign in

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Nothing. I've been waiting two day for someone to respond.

The two step authentication is not working properly. I did not set it up and can not get customer support to respond

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Preferred solution: Customer support

User's recommendation: Check out other options

James K Txn

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Verified Reviewer

I rated this way because it was square responsibility

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I'm calling customer service because square invoices deposited a payment that I was paid by a credit card from a customer into account that I did not link to my account

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Loss:
$125
Tmeka T

Square stole 16,420

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After getting approved to use square with all documentation received. Literally after my company received over 16,000 Im transactions I get email my account is shut down.

After waiting over 90 days I still cannot transfer my funds. No active account means I cant contact customer service. I have now put complaints to FTC, BBB, CONSUMER PROTECTION AGENCY and filing arbitration under the FINRA since square is public traded company. After reading the reviews this shows this is the norm for square to steal from

Small businesses.

Per square terms and conditions this is direct violation of the EFT act! I have also emailed Jack Dorsey. Run and fast. Open merchant account with your bank and leave companies like square and stripe alone.

I have also contacted square trustee and indenture trustee! Release my 16,000 before I hit Square and Jack Dorsey for security fraud!

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Loss:
$16243

Preferred solution: Full refund

User's recommendation: Run

Reginald Z

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Verified Reviewer
| map-marker Friendswood, Texas

App issues

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I need to get into my account and I cant tried calling number but still cant get ahold of them.I dont know what else I can do

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User's recommendation: Clover

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